OleonWebsite live chat
Live chat on your own site,
into the same inbox.
A chat widget is the only channel you own outright. No account to be suspended, no policy change, no window. It is also the one where the visitor is anonymous, which changes what you can do with the conversation afterwards.
AI agent
The same twenty questions, answered.
A person gets the rest.
The agent answers first.
Most website questions are the same twenty questions. The agent handles them from your knowledge base and hands over the rest.
Your site
The one channel you own.
Your rules.
No approval, no window.
Your site, your rules. There is no template review and no reply deadline imposed from outside.
One snippet. No plugin.
Paste it into your site and the chat appears. No plugin to install and no framework it depends on.
It is one queue with the rest.
Web chat arrives in the same inbox. Once a visitor says who they are, they can be joined to the contact who messages you on WhatsApp.
Open after you close.
Outside working hours the agent keeps answering, and away mode tells the visitor when a person will be back.
Tech specs
Every one of these is a screen in the product.
- Web chat
- Grounded answers
- Hands over to a person
- One inbox, every channel
- Saved replies
- Away mode
Questions
Before you ask.
The ones we hear most about Website live chat. If yours is not here, the answer is a message away.
How is the widget installed?
A snippet on your site. No plugin and no framework requirement.
What happens outside working hours?
The agent keeps answering, and away mode sets expectations about when a person will reply.
Can a web chat visitor be matched to a WhatsApp contact?
Once they identify themselves, yes. Until then a website visitor is anonymous, which is a property of the web rather than of the product.
Keep exploring.
More of what Oleon does.
All channelsIt starts with one conversation.
Bring the channels you already answer on into one place, and see what the rest of the week looks like.
Not ready to sign up? Join the waitlist and we will come to you.
Photo by micheile henderson on Unsplash