OleonUpdates sent the moment things change.
An order confirmation, a dispatch notice or a receipt goes out on WhatsApp as soon as your system records it, with nobody copying messages across.
Automatic order updates
"Where is my order?" answered before they ask.
Your shop system already knows when an order is confirmed, packed or delivered. Your customers only find out when someone remembers to message them. Connect the two once, and the updates go out on their own.
Customers can check for themselves.
A customer asks about their order in the chat and the answer is looked up from your system while they wait.
Replies still reach a person.
If a customer answers an update with a question, it lands in your team's inbox as a normal chat.
Safe to connect.
The connection can only do what the person who set it up is allowed to do, and everything it does is recorded.
Tech specs
Every one of these is a screen in the product.
- Send from your own system
- Lookups to your own system
- Webhooks for incoming messages
- Replies in the shared inbox
- The same permissions as the interface
- Tool call logs
Questions
Before you ask.
The ones we hear most about Automatic order updates. If yours is not here, the answer is a message away.
Do we need a developer?
For the connection, yes, once. A developer links your system to Oleon using our documentation. After that the updates run by themselves.
Which systems can it connect to?
Any system your developer can connect to our API, such as your own shop system or an ERP.
Where are the developer docs?
At /docs.
Keep exploring.
More of what Oleon does.
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