Oleon

We make your business operations easier.

We built Oleon to run the whole operation from one place. Every channel, every customer, every order and every record, whether one person answers them or two hundred do.

Works with

  • WhatsApp
  • Instagram
  • Messenger
  • Facebook
  • Telegram
  • Web chat
  • SMS
  • Meta ads
  • WooCommerce
  • Shopify

The same work, faster than ever.

  • Conversations

    Every channel in one list, and Scout answers what it can.

  • Customers

    One page for each person, wherever they wrote from.

  • Orders

    The catalog, the cart and what was paid.

  • Records

    Every label, note and reply, written down as it happens.

One conversation, open: its labels, who is handling it, and who else is in the project right now — in either theme.

SJSenuri JayawardenaNorthbay Finance · 4 channels, one thread
TodayHas my August instalment been received?Yes — Rs. 24,500 on 3 August. You’re clear through the month.And the settlement figure?CHanded to Chanuka

Every channel, one thread.

Whichever one they message you on, it stays the same conversation — same history, same labels, same person answering.

Answered without a person

71.4%

17 Aug — today

The numbers before the invoice.

Messages, conversations and agent calls over time — what the bill is built from, while there is still a month left to change it.

WhatsAppCloud API · +94 77 000 0000Live
Instagram@northbayLive
MessengerNorthbay RetailLive
Telegram@northbay_botLive

You find out before your customers do.

An expiring token is a banner in the workspace, not a week of messages nobody received.

Paid-AugustFollow upSettlement
TRPaid-August · applied by Thisuri · changed 2 days agoCHSettlement · applied by Chanuka · changed yesterdayNWFollow up · applied by Nimasha · changed 4 hours ago

Every label remembers who.

Who applied it and the moment it last changed, so “who marked this paid?” has an answer instead of a guess.

Scout

An agent that answers, and knows when not to.

Scout replies from the flows and content you gave it, calls your systems when it needs a fact, and hands the conversation to a person the moment it should not be the one answering. You draw the flow; it does not need an engineer.

Trigger

Message in

Ask

Account no.

Subflow

Complaints

Tool

MCP

Onboarding · v14Live

You draw the flow.

Branches, subflows and tool calls on one canvas, versioned on every publish, with a guard on the one that is answering people now.

SScoutAnswering on 4 channels
Lease terms v3Settlement policy+6 sources
TodayI have a question about my lease.Of course — the vehicle lease or the equipment one?Vehicle. Can I settle it early?balance.lookup · 120 msYes. The figure depends on the date — shall I ask a colleague to confirm today’s?Yes please.CHanded to Chanuka · Settlements

It answers, and it knows when to stop.

Grounded in what you gave it, able to call your systems, and willing to hand the conversation to a person.

AAnjana W.published flow Onboarding v1409:12
SScoutcalled tool balance.lookup09:08
CChanuka H.removed label VIP08:54
TThisuri R.exported a conversation08:31

Written down as it happens.

Who changed the flow, what the agent asked your systems, which message was flagged — and when.

August statementWhatsApp

Hi {{first_name}}, your August statement is ready.

Delivered6,204 / 8,412

Replies land in the inbox

A campaign that answers back.

It goes out on the channels you already answer on, and every reply comes back as an ordinary conversation.

Highlights

More in every conversation than a reply.

An order taken in the chat, the ad that brought someone in, a call picked up where the thread is, an answer with its source. Each comes from one of the products further down, and each has a page of its own.

Scout takes the order. Products in the chat, a real order in Orders.

Oleon Support

Introducing Oleon Support.And the most advanced MCP we have ever built.

It opens beside the screen you are on and answers out of your own workspace: what is still waiting, why a template stopped sending. The same answers arrive in Claude, over one endpoint you approve once.

Works with

  • Claude
  • Claude Code
  • Cursor
  • Windsurf
  • Any MCP client
Read the documentation

Platform

Built for more than one team, one company, one country.

Organizations that hold projects, roles enforced on the server, realtime you host yourself, and an app that keeps working when the signal does not.

Northbay FinanceOrganization
  • ProjectRetailSri Lanka
  • ProjectCardsSri Lanka
  • ProjectWealthSingapore
Northbay TravelOrganization
  • ProjectHolidaysSri Lanka
  • ProjectResortsMaldives

Mobile

An app, not a narrow website.

The same workspace on a phone, with the conventions a phone has: a tab bar, a large title, filters in a sheet from the bottom edge, and a conversation that opens full screen.

  • Answer the call, not just the chat

    A WhatsApp voice call rings inside the app and you take it there, with the log, the missed ones and the button to call back in a tab of their own.

  • Voice notes, recorded in the composer

    The send button becomes the microphone when there is nothing to send. A waveform while you talk, and a listen back before it goes.

  • Take a conversation while standing up

    The composer stays shut until the thread is yours, and the notice that says so is the button that makes it yours. Labels sit in the header, one tap away.

  • Hold a message for the whole menu

    Reply with it quoted, forward it to another conversation, copy the text, keep it as a sticker. The same actions the desk gets, on the gesture a phone has.

  • Find the person, or the message

    One field at the top of the inbox, answered by the server rather than by what your phone happens to be holding, opening the conversation at the line it matched.

Coming soon

Your workspace, in your pocket.On iPhone and Android.

Native apps for both, signed in to the same workspace as your desk. Until they arrive, your phone already runs it in the browser.

  • App Store for iPhone
  • Google Play for Android

Why it matters

Reply first. Sell first.

A customer who writes to three shops buys from the one that answers. The research on how fast that has to be is old, public, and blunt.

Harvard Business Review study, 2011
7×more sales chats when you reply within the hour.Harvard Business Review study, 2011
MIT study, 2007
21×less likely to go anywhere if you reply in 30 minutes, not 5.MIT study, 2007
Harvard Business Review study, 2011
23%of businesses never reply. The rest take about two days.Harvard Business Review study, 2011
Meta, 2023
600Mbusiness chats a day on WhatsApp, Messenger and Instagram.Meta, 2023

From studies of online enquiries, mostly in the US. The lesson for chat: reply fast.

It starts with one conversation.

Bring the channels you already answer on into one place, and see what the rest of the week looks like.

Not ready to sign up? Join the waitlist and we will come to you.

Oleon Workspace