OleonWe make your business operations easier.
Oleon is an AI-powered CRM by Olee AI. Every channel, every customer, every order and every record in one place, whether one person answers them or two hundred do.
Works with
- Messenger
- Telegram
- Web chat
- SMS
- Meta ads
- WooCommerce
- Shopify
The same work, faster than ever.
Conversations
All your customer chats in one list, and a bot answers the easy ones.
Orders
Orders from WhatsApp, your shop counter and your website, in one list.
Ads
See which ad brought each customer, and whether they bought.
Your team
Set how fast your team should reply, and see who keeps to it.
One inbox for every app. WhatsApp, Instagram, Facebook and Telegram together, one chat per customer, with notes, labels and who is replying.
A bot you build in plain words. Write its messages, menus and questions step by step, add a way to reach a person, and switch it on in one click.
Every cart becomes an order. What sold this month, what is waiting to be packed, and where it is going. No spreadsheet.
See which ad brought the customer. For ads that open a WhatsApp chat: who messaged, who got a reply, and how fast.
Nobody waits too long. Set how fast your team should reply, see how long each customer has been waiting, and how quickly each person answers.
One product list, online and in the shop. Sell the same products on WhatsApp, on your website and at the shop counter.
Inbox
Every customer message, in one place.
WhatsApp, Instagram, Facebook and Telegram chats all come into one inbox, so no customer waits in an app nobody checked.
Usage
No surprises on your bill.
See how many messages you have used and what the month will come to, while there is still time to change it.
Connections
If WhatsApp disconnects, you'll know first.
Oleon warns you straight away and shows the button to fix it, before customers notice nobody is replying.
- WhatsApp+94 77 000 0000Connected
- InstagramDisconnected
- Facebook MessengerNorthbay RetailConnected
- Telegram@northbay_botConnected
Labels
Know which staff member did what.
When someone marks a customer Paid or Follow up, Oleon remembers who and when, so you never have to ask around the office.
- TRThisuri added Paid-August2 days ago
- CHChanuka added Settlementyesterday
- NWNimasha added Follow up4 hours ago
Scout
A bot that answers, and knows when not to.
Scout replies using the steps and information you give it, looks things up when it needs to, like an order or a balance, and passes the chat to your team the moment a person should answer. You set it up by drawing it. No programmer needed.
Start
New message
Ask
Account number
Go to
Complaints
Look up
Balance
Set it up by drawing it.
Draw the questions it asks and where each answer goes. Every time you publish, a new version is saved, and you can see which one is answering customers.
It answers, and it knows when to stop.
It answers only from what you gave it, can check things like an order or a balance, and hands the chat to a person when it should.
Written down as it happens.
Who changed the bot, what it looked up for a customer, which message was reported, and when.
Hi Senuri, your August statement is ready.
Replies come to your inbox
Send one message to all your customers.
It goes out on WhatsApp, and every reply comes back to your inbox as a normal chat.
Know every customer. Follow every sale.
Everyone who messages you gets one card. When they want to buy, start a sale from the chat and follow it until it is won.
Contacts
One card for every customer.
Their chats from every app, what they bought and your team’s notes, so whoever answers already knows them.
3
Orders
14,750
Rupees spent
DealsBeta
Follow every sale until it is won.
Start a sale from the chat it came from, and move it along as things change. You always see what every open sale is worth.
- New
- Quoted
- Won
Wedding favours
Nethmi Rajapaksha
Rs. 145,000
Follow-upsBeta
Never miss a follow-up.
Set a reminder on any sale, with a time and a note. When it is due, it is waiting at the top of the list.
Today
- Call Nethmi about the wedding order10:00 · Chanuka
- Send Dineth the gift box photos14:30 · Thisuri
- Ask Ravindu how many he needs16:00 · Nimasha
QuotationsBeta
A proper quotation, in one tap.
Add what they want to buy, and Oleon makes the quotation with your shop’s name on it, ready to send.
Highlights
More than just replying.
Take orders in the chat, see which ad brought a customer, answer their WhatsApp calls, and let AI answer from your own information. Each one has a page of its own further down.
Take orders inside the chat. Customers pick products in the chat, and you get a real order.
Introducing Oleon Support.Ask it anything.
It opens beside whatever you are looking at and answers from your own workspace: which customers are still waiting, or why a message did not send. Allow it once, and you can ask the same questions from Claude and other AI apps.
Works with
- Claude
- Claude Code
- Cursor
- Windsurf
- Any MCP app
In full
Everything we make, and what each one is for.
One account, one set of customers, one record of what was said. Turn on the parts you need and leave the rest off.
Answer them
Every message, on one screen.
- Inbox. Every customer message, on one screen.Learn more
- Scout. A reply bot you draw. No coding.Learn more
- AI. A smart assistant that answers your customers.Learn more
- BetaSleep Mode. Your team by day. AI by night.Learn more
- BetaPriority Queue. Let us set your priorities, automatically.Learn more
- BetaWeb widget. A chat button on your website.Learn more
Know them
Who they are and what they bought.
Reach them
Go first, to everyone at once.
Sell to them
Take the order where they already are.
Underneath
What the rest of it stands on.
Platform
Built for more than one team, one company, one country.
Run several businesses, branches or countries from one login. Each person sees only what their role allows, and the app keeps working when the internet drops.
- ProjectRetailSri Lanka
- ProjectCardsSri Lanka
- ProjectWealthSingapore
- ProjectHolidaysSri Lanka
- ProjectResortsMaldives
Mobile
Made for your phone, too.
Everything you do at your desk, laid out for a phone: a menu along the bottom, chats that open full screen, and everything within reach of your thumb.
Answer WhatsApp calls in the app
When a customer calls on WhatsApp, it rings right in the app. Missed calls are listed, with a button to call back.
Send voice notes
With nothing typed, the send button becomes a microphone. Talk, listen back, then send.
Take over a chat in one tap
Tap once to make a chat yours before you reply, so two people don't answer the same customer. Labels are one tap away too.
Press and hold a message for more
Reply to it, forward it to another chat, copy it or save it as a sticker, just like on a computer.
Search every chat
Type a name or a few words and jump straight to that message in the chat, even one your phone has not loaded.
Coming soon
Your workspace, in your pocket.On iPhone and Android.
Apps for both, using the same account as your computer. Until they are ready, just open Oleon in your phone’s browser.
- App Store for iPhone
- Google Play for Android
In plain terms
What Oleon is, and what it is not.
The page above shows it working. These are the straight answers, for anybody deciding whether it is the right tool.
What is Oleon?
Oleon Workspace is a customer messaging and customer management platform made by Olee AI. It brings WhatsApp, Instagram, Facebook Messenger, Telegram and website chat into one inbox the whole team shares, answers everyday questions with an AI assistant and chatbots, keeps a record of every customer who writes in, and keeps every conversation exactly as it happened, so it cannot be changed later.
What is Oleon used for?
Businesses use Oleon to answer customers on messaging apps as a team: giving each chat to one person, answering common questions automatically, showing products and taking orders inside the chat, sending approved WhatsApp messages to lists of customers, and passing a chat to a person when it needs one.
Who is Oleon for?
Oleon is for businesses whose customers write to them on WhatsApp and other messaging apps, from a single owner answering on their phone to a support or sales team sharing one inbox. It is built for e-commerce and retail, finance, insurance, education, healthcare, travel, real estate and logistics, and it reads and writes Sinhala, Tamil and English, including Singlish.
What problems does Oleon solve?
Oleon replaces customer messages scattered across several apps on one person's phone. It makes it clear who is answering each customer, answers questions outside working hours, keeps a customer's history together when they move between apps, brings replies to a campaign into the inbox the team already watches, and keeps a record of what was said and by whom that nobody can edit.
How does Oleon compare with CRM platforms?
Oleon is where customer conversations happen and are recorded, with a contact record for every customer, their conversations, orders, labels and lists. It does not replace a sales CRM that tracks each deal from first contact to sale, and many teams use both. A CRM copies messages in from somewhere else; in Oleon the inbox is the record, so it is never out of date.
How does Oleon compare with customer service platforms?
Like a customer service tool, Oleon gives a team a shared inbox where every chat has an owner, with labels, saved replies, automatic replies and handover to a person. It is built around messaging apps, WhatsApp first, rather than email tickets. The AI runs on the business's own AI account, bots are built by drawing them rather than writing code, and orders, contacts and the record of who did what are kept in the same place as the chats.
What channels does Oleon support?
Oleon connects WhatsApp in two ways: through Meta's official WhatsApp Business Platform (the Cloud API), or by linking an existing WhatsApp number the way WhatsApp Web does. It also connects Instagram, Facebook Messenger, Telegram and a chat box for your website. Everything arrives in the same inbox, each one has a step-by-step setup and shows whether it is connected, and a customer who writes on two apps stays one contact.
What AI capabilities does Oleon provide?
Oleon has an AI assistant that answers customers from the business's own information, remembers what was said earlier in the chat, looks things up such as an order status while the customer waits, marks replies it is unsure of for a person to check, and hands the chat to a person. Scout, the chatbot builder, runs chatbots with menus, questions, products, forms and handover to a person. The AI runs on the business's own OpenAI, Google Gemini or OpenRouter account, everything it looks up is recorded, and AI apps such as Claude can connect to the workspace through MCP with the same permissions as a staff member.
It starts with one conversation.
Bring the apps your customers already message you on into one place, and see what the rest of your week looks like.
Not ready to sign up? Join the waitlist and we will come to you.
